Service & Maintenance

Regular care of Devices

The device is relatively maintenance free as it constantly self checks by means of intelligent software.

With regular use, it is recommended that the casing is wiped out with damp cloth every now and then, the bottle and sparkling element are cleaned regularly and the bacterial filter changed after every 50 hours of operation.

Service Check 2000

In principle a Service2000 is due after 2000 hours of operation (depending upon the device this corresponds to 3000-6000 uses). The message "Service" will then appear on the device's display. During this service the device is opened and cleaned, all of the activating units are taken apart and resembled and fatigue tested. 

Service & maintenance is done in Germany and the following is done:

  • Maintenance Check

  • All the activation units are demounted and checked. After that they are reconstructed and verified during an extended time test.

  • All the work is done according to the respective state of technology.